Help & Support
How can we help? Answers, and three ways to reach a person
Understand the Market.
Evaluate the Evidence.
Own the Decision.
Email us
support@portexaifs.com
Usually answered within one working day.
Call the desk
+977-1-5555555
Sunday–Friday, 10:00–17:00 (NPT)
Send feedback
Tell us what to build
Bugs, ideas and requests all land with the team.
Frequently asked
How do I create an account?
Use Register, or Continue with Google. A free account opens the Market Guide, News & Impact, Training and every calculator straight away — no card needed.
What does each subscription plan include?
The plans page lists every page in Portexa against every plan, so you can see exactly what a tier opens before you pay for it.
Why is a page showing a padlock?
That page is not in your current plan. Hover the padlock and it names the plan that unlocks it; clicking takes you to the plans page.
How do I upgrade or cancel?
Manage everything from My Subscription. Cancelling returns you to the Free plan — you keep your account, your portfolio and your watchlist.
How is my portfolio return calculated?
Cost basis is matched FIFO, with SEBON and broker fees and capital-gains tax applied per NEPSE rules. Realised and unrealised P&L are reported separately.
Where does the market data come from?
Directly from the Nepal Stock Exchange, on Kathmandu market hours (Asia/Kathmandu).
Learn the market
Your account
Portexa Investment & Financial Services Pvt. Ltd.
4th Floor, Trade Tower, Kathmandu, Nepal · Sunday–Friday, 10:00–17:00 (NPT)